| 01 | Identify the requested checkSeparate identity, age, address, payment-method ownership and source-of-funds requests. |
|---|---|
| 02 | Match registered detailsName, birth date and address should agree across the account and accepted records. |
| 03 | Fix image quality onceUse a valid, complete and readable record; do not repeatedly send cropped or altered images. |
| 04 | Preserve the case timelineSave request date, submitted document type and written response so support can locate the review. |
Fast status answers
Should unrelated documents be uploaded?No.
Can a name mismatch delay review?Yes.
What anchors the support case?The request and submission timeline.